Greyston Bakery, founded 37 years ago, has provided access to employment to those most in need in its home community of Southwest Yonkers. Greyston has developed and put into practice a simple but transformative idea – the Open Hiring Model.  Greyston Bakery sought to accelerate its impact by creating a Center for Open Hiring that would introduce the model to large companies.

MSA provided: 1) a TOC workshop, 2) KPIs and an assessment strategy for pilot projects, and 3) an impact evaluation of Open Hiring at Greyston Bakery. MSA’s supported Greyston to assess the Open Hiring model’s impact at Greyston Bakery since its creation to strengthen and promote it. MSA then built a measurement system to track progress against key indicators across the company.