The Global Alliance for Trade Facilitation (GAfTA) project in Malawi focused on supporting regulation of the customs agent space through improved licensing, inclusive of testing and certification, with a training program to support this change.

MSA worked with Project Economic Consulting to deliver an impact evaluation of the GAfTF program, which aimed to improve the capacity of the Customs Broker community by offering training and testing for minimum standards under a revised broker accreditation system managed by the Malawi Revenue Authority.