Scale2Save: Driving Financial Resilience Through Formal Savings Among the Low-Income Population
- Partner: World Savings and Retail Banking Institute (WSBI), European Savings and Retail Banking Group (ESBG), Mastercard Foundation
- Publication Type: Report
- Date: November 2022
- Team: Laura Courbois, Ben Fowler, Liz McGuinness, Larissa Schneider
- Recommended Citation: MarketShare Associates. Driving Financial Resilience Through Formal Savings Among the Low-Income Population. Washington, D.C. Prepared by Laura Courbois, Ben Fowler, Liz McGuinness, and Larissa Schneider for Scale2Save in partnership with WSBI, ESBG, and the Mastercard Foundation, 2022.
This learning paper explores customer resilience in the financial sector and provides a comprehensive regulatory toolkit for policymakers. Addressing the importance of customer resilience in times of financial stress and economic challenges, it examines key aspects such as financial education, responsible lending, and inclusive financial services, offering insights to enhance the ability of customers to navigate financial difficulties.
The toolkit presented is designed to guide regulators and policymakers in developing frameworks that foster customer resilience and emphasizes the role of financial institutions in promoting responsible practices and ensuring access to suitable financial products.
